DIRECT APPROACH

Improved memo

To: All Staff and Interns

From: Ana Lucily, Executive Assistant to the President

Date: July 15, 2014

Subject: Dishes in the Sink 

It has come to our attention that there has been unwashed dishes that accumulates in the sink by the end of each week. Therefore, we are introducing a new policy that mandates employees to wash their dishes as soon as they are done with them, keeping the sink clear for other uses.

Thank you for your cooperation.

Best, 

Ana Lucily

Response letter to Mayor Bradley

Dear Mayor Bradley:

Thank you for your kind interest in the grounds of General Mills, but I’m afraid I will have to respectfully decline your request due to company policy which prohibits outside use of the firm’s campus to prevent possible harm to the lawn, plants, and animals. I very much recommend other sites in the city that offer a more suitable environment for your event,
such as Royal Gardings, Empire Establishment, or the Commerce Hotel. I am deeply regretful to decline your request but i wish that everything goes as planned.
Best of luck,

M. Hudson

Manager of General Mills